• Enfield Cricket Club
    Social media, text and email
    Policy StatementSocial Media

    Social Media, when used properly, can be exciting and opens up a lot of opportunities. However at times it can seem strange and even intimidating for people who did not “grow up” with it. Facebook, Twitter, texting iPhone messaging, online gaming and personal emails are everywhere. By following some simple guidelines potential pitfalls can be avoided and Social Media can be safely used as a promotional tool and as a means of communication for the club.

    Club Officials/Coaches/Managers

    Facebook and Twitter accounts are great for promoting the club and cricket in general in addition to being a fun way to unwind and stay in touch with friends. However it is essential to keep these two worlds separate. You should have separate cricket club related and personal pages. All contact with players should be through the former and should be strictly relating to training, coaching, matches and cricket related activity. The privacy settings on your personal account should be adjusted so that the content is only visible to accepted “friends”. This will keep younger players safe from unsuitable material and minimise the risk of your online interactions being viewed with suspicion.

    Younger players may see you as a friend and may request to be your “friend” on a social media site, you should always direct them to the cricket club related page and keep all contact professional. What they might consider innocent, friendly contact may not be seen as such by their parents, people at the club and others.

    It is also extremely important to be mindful of any contact you post online via the cricket club related page; remember:

    • You are representing the club
    • Your communications should conform to “Safe Hands” policy and guidance. Ensure that nothing you post could cause personal distress or be seen as inappropriate for children
    • If you wouldn’t put it on the club notice board, it doesn’t belong on the club’s social media pages
    • You should have consent before posting any personal information online – this includes photographs where an individual can be identified. Remember the picture/no name guidance for under 18s

    If you are in charge of a social media page for your club, league, panel etc., and further guidance is available from the Child Protection in Sport Unit (CPSU): http://www.nspcc.org.uk/Inform/cpsu/resources/briefings/social_networking_services_wdf69029.pdf.

    Texts and emails: contacting Under 18 players

    The Children Act defines a person under the age of 18 years as a child.

    You should make arrangements for fewer than 18s via their parents or carers; this includes text and email messages.

    In the case of over 16s this may not be ideal for you or the parents or carers. Therefore an acceptable exception to this rule is to text or email the parent or carer and to copy in the 16 or 17 year old, with the parent or carer’s prior consent. This will mean that the parents or carers are able to monitor communications but the 16 or 17 year old receives the information directly. If you receive any responses from the 16 or 17 year old that appears inappropriate these should be brought to the attention of the parent or carer.

    Engaging in individual text or email conversations with a 16 or 17 year old should not be entered into without the parents or carers receiving the same messages from you.

    Any contact with children should be in relation to coaching, matches cricket related activity.

    Social Media: Do’s and Don’ts

    Coaches/Managers/Clubs DO

    • Have separate social media accounts for cricket club related and personal use
    • Keep your photos and personal information private
    • Apply the Codes of Conduct and appropriate professionalism to your behaviour online, by text and email
    • Obtain consent before posting any personal information online – this includes photographs where an individual can be identified
    • Remember the picture/no name guidance for under 18s

    Coaches/Managers/Clubs DO NOT

    • Send text messages to juniors – make arrangement via their parents or carers
    • Send private messages to children and young people via social media
    • Invite or accept children and young people to become “friends”
    • Send inappropriate text messages or post messages on social media that are offensive, nasty or derogatory in any way

    Adult players in Open Age teams

    Please be mindful of who may have access to material you share via social media, including Facebook, Twitter and other platforms.

    If you have any concerns regarding social media, texts and emails

    If you suspect that someone is using social media in an unsafe or inappropriate manner, you should report their behaviour to your Club Welfare Officer, the County Welfare Officer, or the ECB Safeguarding Team – email safeguarding@ecb.co.uk.

    If you believe that an offence has been committed, or that someone’s use of social media is placing a child at risk of harm, inform the Police immediately.

    ECB Guidance for Parents/Carers and children/young people on the use of Social Media. Texts and email

    This guidance is adapted from that provided by the Lawn Tennis Association. We are grateful for their kindness in sharing this with us.

    Parents/Carers

    This generation is growing up with the internet as part of their everyday lives, and that’s a good thing. It’s a great place for them to learn, to have fun and to chat with their friends. Of course, their safety, whilst doing this is of paramount importance.

    Remember: It is against Facebook’s rules for your child to have an account if they are less than 13 years old. This is to prevent them from being exposed to potentially inappropriate and harmful content. You will find all you need to know about keeping young teens safe on Facebook on their official safety page for parents and carers:
    http://www.facebook.com/safety/groups/parents/.

    There are some key tips which can significantly help to reduce the risks involved with social media and the internet:

    • Ensure that your family computer is in a main living area and that the screen is positioned so that you can see what’s going on

    Google have some more advice on their family safety pages:
    http://www/google.co.uk/familysafety/advice.html

    Most important of all is that your child feels that they can talk to someone if they are being bullied online or if they have been exposed to something that makes them upset or uncomfortable.

    You may want to look the Child Exploitation and Online Protection Centre’s guide to the internet for parents and carers:
    http://www.thinkuknow.co.uk/Parentsold

    Provide the club with your email and/or telephone number to receive texts and emails regarding your child’s matches and training if the club requests this.

    Parents/Carers DO

    • Make sure that you are aware of who your child has contact with online and via text
    • Be aware of the ECB and the club’s expectations for coaches and social media
    • Talk to your children about using social media
    • Provide your mobile number/email address if requested so that the club can contact you

    Children and Young People

    The internet is a great place to learn and to have fun with your friends. The best way to have fun is to make sure that you stay safe. You should think about the points below whenever you use the internet or speak to people online or by text:

    If someone isn’t your friend in real life, they aren’t your friend on the internet. Be careful when accepting friend requests

    Sometimes people aren’t who they say they are. If you are not 100% sure DON’T risk it

    Remember to change your privacy settings so that only your friends can see information about you, your wall posts and your photos

    If someone is sending you messages or texts that you are worried about, you should tell your parent/carers, an adult you trust, your teacher or your club’s welfare officer

    • Remember your coach is a professional, just like your teachers. They should not be your friend on Facebook and should not be texting or messaging you

    • You can expect them to make arrangements for coaching and matches via your parents or carers

    • Bullying can happen online too and is known as cyber-bullying. If you, or someone you know, has had this happen to them you should tell an adult that you can trust

    • Don’t be afraid to tell someone if you have concerns

    • Have a look at the Think You Know page on the internet for more information about staying safe online: http://www.thinkuknow.co.uk/

    Young People DO

    • Keep your photos and personal information private
    • Conduct yourself in a respectful and courteous manner on social media as you would at home, in school or at cricket
    • Tell a professional or an adult that you trust if you are worried or concerned about online behaviour or unwanted contact/communication

    Young People DON’T

    • Send inappropriate text messages or post messages on social media that are offensive, nasty or derogatory in any way
    • Accept any friend requests from people you don’t know or you feel uncomfortable accepting

    3
    Feb 2017